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Securus Technologies is a company in America that offers technology solutions to correctional facilities. The company headquarters are found in Dallas, Texas. At the moment, Securus has employed over one thousand people who help to ensure that inmates and their families get the best services. The company has also contracted over three thousand correctional facilities in the US.
This year in July, Securus Technologies announced that it would be investing six hundred million in patents, technologies and acquisition for three years. The company is currently the leader in the industry, and it is working hard to retain its position. The company has also received an accreditation this year from Better Business Bureau, rating it at A+.
According to Danny de Hoyos, the current Senior Vice President of Operations for Securus, the company has earned the accreditation of the highest rating because of what it has done for the inmates. Getting such a high rating means that the institution has maintain a close relationship with BBB to meet all the standards set.
For a company to get this rating, it must build trust in the market place, tell the truth, be completely transparent in its operations, honor all its promises, advertise honestly, safeguard privacy and always be responsive.
This year, Securus announced that it was going to launch a new application known as Inmate Forms and Grievance on ConnectUs. The app is expected to transform the lives of the inmates and help them save time and money.
At the moment, the products used in the correctional facilities consume a lot of time, and the inmates have to wait for a long time to get important services. The people working at the facilities are also forced to spend a lot of time trying to organize the paper work, and keep the in order.